Order tracking
Track your order
Enter your tracking number below to see the latest status. Tracking numbers look like SFCAA…YQ (from your shipping confirmation email).
When will tracking update?
- US warehouse orders ship with FedEx / UPS — tracking activates within a few hours of dispatch.
- China warehouse orders — the first scan may take 24–72 hours after your order ships. If it shows "no info" at first, try again later.
- Multiple packages? You can paste up to 40 tracking numbers at once, separated by commas.
No movement for 48 hours?
Email us at support@terovix.com or message us on WhatsApp — include your order number and we will chase the carrier for you.
Looking for shipping times, return policy or warranty details? See Support & Policies.